Aim Product Repairs

Step 1

COMPLETE THE FORM BELOW AND SEND

You will recieve an email copy
Print a copy of the form to include with your item/s

Step 2

PACKAGE YOUR PRODUCT

Put your broken item(s) into a secure package
Include copy the above form inside the package

Step 3

SEND IT RECORDED DELIVERY TO:

Pemberley House,
Sandy Lane, (off Caverswall Common),
Caverswall, Stoke on Trent,
Staffordshire, ST11 9DX

Repairs

AIM TECHNOLOGIES

Pemberley House, Sandy Lane, Caverswall, Staffordshire, ST11 9DX, United Kingdom Telephone: 01782 393843

www.aimshop.com | www.aimtechnologies.com | repairs@aimtechnologies.com

*** IMPORTANT ***   PLEASE NOTE

An incomplete form may delay the repair process.

  • There is no need to call unless you have an additional question not noted on your repair form.
  • We advise for your peace of mind you send your equipment via a tracked service.
  • Simply follow the above procedure and upon receipt of your repair we will endeavour to get it fixed as soon as we can

Please also Note:

Whenever possible Aim Repair Centre will repair equipment in house, however, in the event equipment is sent to the manufacturer in Italy, this can take up to 6 weeks for return.  This is a worst case scenario but is stated to ask that you plan ahead in the event your equipment is not back to you in time for an important race / event, whereby we cannot be held responsible for such an occurrence.

REPAIR COST OPTIONS  (per repair),

  • Standard Up to 21 days £25 + VAT PLUS shipping, PLUS parts if needed.
  • 5 Days £35 + VAT PLUS shipping, PLUS parts if needed.
  • 48 HOURS  £40 + VAT PLUS shipping, PLUS parts if needed.

SHIPPING CHARGES:  £6.50 via UPS, includes insurance and is normally next day delivery within UK, Scotland and Ireland £12, Europe £35 and Rest of the World £50) plus vat.

PAYMENT:  When repair complete we will call sender for payment, bank cards are accepted (not AMEX) and bank transfer accepted.  Repaired / replacement item(s) returned when payment received.