Telephone +44 (0)1782 393843

Shipping Every effort will be made to deliver the goods as soon as possible after your order has been paid and accepted. If there are any problems, we will contact you with an update. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In a case of delay, we may inform you of the delay and the reason for the delay as soon as is practical. Please note that we are unable to offer any delivery services other than UPS. Our Standard and Express UK delivery services are offered by the same UPS courier group. *Free shipping is offered automatically, when available at checkout, based upon the value in your basket.

Returns Goods which prove unsuitable may be returned for refund, credit or exchange, if, they are returned to ourselves within 14 days of receipt. Subject to the following conditions: –  Items are returned carriage paid. –  Items and packaging are received in a saleable condition, as received. –  Items should be returned unused in their original condition in order to secure a refund. –  Items are returned complete with all packaging in good condition.

(We reserve the right to levy a charge to replace product packaging which is damaged or defaced). -Carriage paid to receive or return item(s) will not be refunded. -15% restocking fee will be applied to the refund/credit. –  We cannot accept any items which have been specially ordered for you or manufactured to your specification for return.

–  All returns are to be accompanied by a copy of the invoice, and full contact details of the buyer, detailing a reason for return. Please help us to help you by completing the relevant returns form.

–  We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it on the event of a claim with your carrier.

Aim Technologies are not responsible for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) parts. Shortages & Damage – Please advise our Customer Service Department of any problems with shortages or carrier damage and photographic proof, within 2 days of receipt. We regret that beyond this time, due to circumstances beyond our control we may be unable to process your claim. Deposits – On any non-stock special order item we reserve the right to charge a deposit of  50% to 100% of order value to the customer’s credit/debit card, which is non-returnable in the event of

Before returning any goods please contact us via email or phone to register the return.

You must obtain & complete a Returns Form before returning any goods. Please download the returns form here 

Then send the goods back to us with the invoice to;

Aim Technologies, Pemberley House, Sandy Lane, off Caverswall Common, Caverswall, Stoke on Trent, Staffordshire,ST11 9DX

Aim Technologies are not responsible for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) parts. Shortages & Damage – Please advise our Customer Service Department of any problems with shortages or carrier damage and photographic proof, within 2 days of receipt. We regret that beyond this time, due to circumstances beyond our control we may be unable to process your claim. Deposits – On any non-stock special order item we reserve the right to charge a deposit of  50% to 100% of order value to the customer’s credit/debit card, which is non-returnable in the event of cancellation, based upon the customers implicit instructions to order the goods on their behalf. Should you have any more questions, Please contact our customer service department, You can do this by telephone directly on +44 (0)1782 393843 or email info@aimtechnologies.com

Disclaimer

Any information found on the AIM Technologies website or shop, is intended for guidance purposes only. The website, price and availability of information is subject at our discretion to change without notice to you. Any such changes will apply to subsequent orders by you. However we provide a service to you as well as links to other websites on an “as is” basis. We make no representations or warranties of any kind (except when we are dealing with you as a consumer as defined in Section 12 of the Unfair Contract Terms Act 1977), express or implied, with respect to our website or the information, content, materials or products included in our site including without limitation, warranties of merchantability and fitness for a particular purpose. In addition, we do not represent or warrant that the information accessible via this website is accurate, up to date, uninterrupted or error free. You hereby expressly warrant that you are satisfied as to the suitability of the goods for your own specific purposes and that they are not sold to you on a trial basis.
We do not guarantee that this website or shop will be compatible with all hardware and software which may be used by visitors to our site. In no event shall we be liable for any special, incidental or consequential damages, or for interrupted communications, lost data, loss of profits, reverses or viruses which may affect your computer equipment, software, data or other property as a result of you accessing, using or browsing our website or you downloading any of the materials, data, text or images contained thereon. Our maximum aggregate liability under this agreement whether arising from negligence, breach of contract or otherwise shall be limited in respect of one incident or a series of two or more related incidents to the amount equal to the cover provided to us under our policies of insurance or the price paid by you for the goods whichever is the lesser.

Please note that items received may differ slightly from that shown on the AIM website or shop.

Should you have any more questions, Please contact our customer service department, You can do this by telephone directly on 01782 393843 or email info@aimtechnologies.com

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