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WiFi

Frequently Asked Questions

How To Report Problems To Aim

There are two things that can be done to help us understanding what's happening to your connectivity to Aim devices: - use Wireshark utility to capture Wi-Fi traffic - perform a capture through the Command Prompt - please see guide here
Connection Issues

My Aim system is working as an access point generating a network called “AiM-MYC5-000124”. Why can’t my PC be connected to this network at all, and why does Race Studio 3 show up the message “…Can’t communicate with the device…”?
IP Addressing Conflict

I’ve got one home computer that is connected via Wi-Fi to one AiM device which is acting as an hotspot (it’s generating the network). Race Studio 3 displays my device in the ‘Connected Devices’ area but unfortunately when I click on it the phrase ‘Can’t communicate, your device should be restated’ appears and it does not seem to connect to it properly. May I fix this problem?
No Communication

Even though my PC is correctly connected to one AiM device via WiFi, the User Interface of Race Studio 3 does not report it. Any idea about this issue?
Password

How can I access my device, connecting it to Race Studio 3 via Wi-Fi, if I forgot the password?
Range Extenders

I have a Wi-Fi range extender, which boosts the network signal generated by my Wi-Fi router. I can connect my Aim device to the range extender by setting its Wi-Fi mode to “existing network”, but the communication between my computer and AiM device doesn’t work. Any ideas?
TP-Link Routers

I am experiencing communication problems between my TP-Link router and my connected AiM device on its network. Typically, Race Studio 3 displays my device, but once I click on it, the phrase “Can’t communicate, your device should be restarted”, appears and it does not seem to connect to it properly. Any way to fix this?
Vmware Settings

I found the Wi-Fi Configuration Guide on the Aim website. It reports network settings in the Parallels virtualised Windows environment, but I’d like to use VMware Fusion as my Windows virtualiser. Can I use VMware Fusion as my virtualiser? And, how can I configure the network in the VMware Fusion Windows-environment?
WI-FI Channel

Since the latest firmware release, the WiFi menu of my Ai, device shows the “Select Channel” option: what does it mean?
WI-FI Connection with Virtualised Windows™

When I use Race Studio 3 from a virtualised Windows™ on Mac™ OS, the device connected via Wi-Fi may show different behaviors (it is quickly viewed / takes some time to be displayed / does not appear): why?

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